Kees van Dijkhuizen, CEO, comments:
`In Q4 2018, our net profit was EUR 316 million. We saw solid operational delivery in Q4 2018. However, net profit was impacted by additional costs of accelerating Customer Due Diligence (CDD) remediation programmes and by elevated loan impairments in specific sectors. The full-year 2018 net profit was good at EUR 2.3 billion. We are on track to meeting our financial targets for 2020 and reconfirm the targets and guidance given at our Investor Day, despite a somewhat weaker economic outlook. Our capital position strengthened further. We therefore propose paying an additional amount of dividend on top of the targeted 50% of sustainable profit. A final dividend of EUR 0.80 per share will be proposed, bringing the proposed total dividend for 2018 to EUR 1.45 per share.
At our first Investor Day last November, we introduced our new purpose and refreshed strategy. As reflected in our purpose `Banking for better, for generations to come`, we want to make a positive impact by deploying our capabilities and talents. This is also demonstrated by several customer care programmes, for example reaching out to clients with interest-only mortgages to discuss potential financial issues upon expiration of their loans and supporting senior clients in handling their banking affairs. In our daily activities, we must remain vigilant in detecting financial crime. We are therefore accelerating our CDD remediation programmes at Commercial Banking and ICS (Retail Banking).
Throughout the year, we continued to focus on making banking more convenient for our clients. We were the first bank in the Netherlands to offer contactless payments through passive wearables, and online retailers can now offer their customers the option of paying through Tikkie. In addition to the partnerships with Social Finance and Opportunity Network, which we started in 2018, we recently announced that we have teamed up with a partner to develop accounting software which is fully integrated into online banking for SMEs.`
| Key figures and indicators |
(in EUR millions)
|Q4 2018||Q4 2017||Change||Q3 2018||Change||FY 2018||FY 20171||Change|
|Impairment charges on financial instruments||208||-34||106||97%||655||-63|
|Income tax expenses||119||268||-55%||260||-56%||762||979||-22%|
|Profit/(loss) for the period||316||542||-42%||725||-56%||2,325||2,791||-17%|
|Return on average Equity2||6.0%||10.9%||14.4%||11.4%||14.5%|
|Fully-loaded CET1 ratio||18.4%||17.7%||18.6%||18.4%||17.7%|
| 1 The result in 2017 includes the proceeds of the Private Banking Asia divestment.|
2 Based on profit for the period attributable to the owners of the parent company.
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