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SUNRISE UPC GMBH Sunrise UPC offers the best customer service

Transparency directive : regulatory news

06/04/2022 10:01

Sunrise UPC GmbH / Key word(s): Study
Sunrise UPC offers the best customer service

06.04.2022 / 10:01


  • Sunrise UPC has won the connect Mobile Network Hotline Test 2022 (as in 2020).
  • Sunrise UPC is setting the highest standards not only for mobile networks and Internet, but also for customer service. The company achieved the highest rating of «OUTSTANDING» and the highest score for the entire DACH region (Germany, Austria, and Switzerland).
  • The conclusion of the connect editorial team: «A tour de force!»

«We go the extra mile for our customers. I am delighted to accept this award again on behalf of the employees, whom I sincerely thank for their top performance. And for our customers, this award means that they can always rely on us» , says André Krause, CEO of Sunrise UPC, on the connect Mobile Network Hotline Test.

 

«As with network quality, Switzerland is setting the benchmark for service», the connect editorial team states. And Sunrise UPC is the Swiss telecom provider that is setting this benchmark: As winner of the connect Mobile Network Hotline Test 2022, Sunrise UPC received the highest rating of «OUTSTANDING» and achieved a new record of 476 points out of a maximum of 500. With this performance, Sunrise UPC customer service is leaving all other providers in Germany, Austria and Switzerland in the dust. For complete information, please click on connect Mobile Network Hotline Test 2022.

 

With its hybrid fiber network, including one of the world's best mobile networks, Sunrise UPC provides gigaspeeds to over 90% of Swiss households. Sunrise UPC offers the best Internet (PC Broadband Benchmark 2021) in Switzerland. The Sunrise UPC mobile network is the only mobile network in Switzerland to receive the highest rating of «OUTSTANDING» from connect 6 times in a row. At the same time, Sunrise UPC offers the fastest and largest 5G network in Switzerland when it comes to the combination of 5G expansion and 5G data rates, as reported in the connect Mobile Network Test (issue 1/2022). With its hybrid fiber network, the combined landline and mobile network, Sunrise UPC is Switzerland's leading broadband Internet provider.

 

Press Release (PDF)

Sunrise UPC
Media Relations
media@sunrise.net
Phone: 0800 333 000
Outside Switzerland: +41 58 777 76 66



End of Media Release


Language: English
Company: Sunrise UPC GmbH
Thurgauerstrasse 101b
8152 Glattpark (Opfikon)
Switzerland
Phone: 0800 333 000
E-mail: sunrisemediaservice@sunrise.net
Internet: www.sunrise.ch und www.upc.ch
EQS News ID: 1321689

 
End of News EQS News Service

1321689  06.04.2022 

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